How can I get a refund?
Billing
How can I get a refund?
Monthly and 90-Day Access are refundable within 7 days of a charge when you have not started a mock interview or practice session in that period. Practice packs and Lifetime Access are non-refundable because their value is delivered immediately; see the Refund Policy for the full terms and exceptions.
Related Questions
Do I need to commit to a subscription?
No. We offer flexible options: monthly plans with unlimited practice, 90-day plans with unlimited practice, or one-time payment for unlimited lifetime access. You're never locked into long-term commitments.Read more →
What happens to unused time on my plan?
With our plans, you get unlimited interview practice during your access period—there are no 'minutes' to lose. The 90-day plan gives you unlimited practice for 90 days. Lifetime access means you never lose access. Monthly plans give you unlimited practice each month. Practice as much as you need, whenever you need it.Read more →
